Process mapping
We document your workflows as clear, visual process maps – a foundation for onboarding, improvement and automation.
The problem
How orders, invoices or onboardings actually work isn't written down anywhere; it lives in certain people's heads. New hires take ages to get up to speed, and automation stalls because nobody knows the current process precisely.
What is included
- Workshops or interviews with the people involved
- Visual maps of workflows with roles and systems
- Highlighting bottlenecks and broken handoffs
- Target process with improvement suggestions
- Step-by-step guides (SOPs) on request
- Storage in your wiki or tool of choice
What you get
- Process maps as Miro, Lucidchart or PDF files
- Current vs. target process comparison
- SOP documents for selected workflows
- List of automation candidates
Process
How it works
- 01
Selection
We decide which processes to document first.
- 02
Capture
In short sessions with the people involved, we record how the workflow really runs today.
- 03
Visualise
We map the process, flag weak points and design the target state.
- 04
Review & store
Once approved, maps and guides go wherever your team will find them.
FAQ
Questions about this service
Why do we need this if everything works?
It works as long as the same people are there. Once someone is away, the team grows or you want to automate, clear documentation becomes the foundation.
Which notation do you use?
A readable, BPMN-inspired style that people without methodology training can follow.
Is this linked to automation?
Often, yes. A mapped process quickly shows which steps can be automated. Implementation is a separate, optional step.
Data & Consulting
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Intro call
Process mapping – let’s get started.
In a free intro call we clarify what you need, what it costs and when it will be done. No sales pressure.